FAQs
SHIPPING & DELIVERY
Do you offer free shipping?
Yes — we provide free standard shipping on all orders, no minimum required.
How long does delivery take?
Orders typically arrive within 3–7 business days, depending on your location.
Do you provide tracking?
Yes — once your order ships, you’ll receive a tracking link via email to monitor delivery.
RETURNS & REFUNDS
What is your return policy?
We offer a 30-day money-back guarantee if you’re not completely satisfied.
How do I start a return?
Simply email our support team with your order details, and we’ll guide you through the process.
PRODUCT FAQ
What does the strap help with?
Provides targeted support for knee pain, tendonitis, and runner’s knee.
How does it work?
Applies focused compression to reduce strain on the patellar tendon.
Is it adjustable?
Yes — fully adjustable.
Can I wear it during sports?
Yes — ideal for running, basketball, gym workouts, and daily activity.
Will it slip during movement?
No — the design keeps it securely in place.
Is it comfortable for long wear?
Yes — lightweight and breathable for extended use.
Can I wear it under clothing?
Yes, slim and discreet under most clothing.
How do I wash it?
Hand wash with mild soap and air dry.
Are two straps included?
Yes — every order includes 2 straps.